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Return Policy


Because our customers are the foundation of our business we would like to make it as easy as possible to return unsatisfactory or defective merchandise.

In order to receive a refund all items must be in the original package and unused. You will be refunded the full amount plus taxes by credit card or check, depending on your method of payment.

FOR PROMPT CREDIT FOLLOW THESE STEPS:

    1. Get a return authorization number (RA) by contacting April in customer service at 1-888-768-8370
    2. Write the RA on all packages to be returned. If the number is not on the package it will be refused.
    3. Include a description of the defect or problem and a copy of your original invoice so credit can be given.
    4. No credit will be issued if product has been tampered with in any way.
    5. Return to the Tool Store, 114 Erie St. N., Leamington, Ontario, N8H 3A2


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