Return Policy
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Because our
customers are the foundation of our business we would like to make it as
easy as possible to return unsatisfactory or defective merchandise. The Tool Store will refund all costs when returning a defective or damaged product.
In the case that a product is not defective or damaged, the customer will be responsible for return shipping cost.
In order to receive a refund all items must be in the original package and
unused. You will be refunded the full amount plus taxes by credit card or
check, depending on your method of payment.
FOR PROMPT CREDIT FOLLOW THESE STEPS:
- Get a return authorization number (RA) by contacting
customer service at 1-888-768-8370
- Write the RA on all packages to be
returned. If the number is not on the package it will be refused.
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Include a description of the defect or problem and a copy of your
original invoice so credit can be given.
- No credit will be issued if
product has been tampered with in any way.
- Return to the Tool Store, 114 Erie St. N., Leamington, Ontario, N8H 3A2
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Whether you are a beginner or a seasoned craftsman, TheToolStore.ca has the all
the tools you'll need to complete your projects. Choose from our huge selection of air tools,
clamps & vices, drill bits, drywall supplies, dust collection equipment,
electrician tools, plumbing tools, fixtures, glues, hand tools, jigs,
knobs & handles, hinges, measuring & marketing, metal working, power tools,
cordless power tools, router bits, router bit sets, safety equipment,
sand paper, saw blades, screws, fasteners, shop equipment, welding equipment, wood working machines and work wear.
TheToolStore.ca carries a huge variety of tools from the industry's best suppliers. Choose from such brands as Bosch, Bessey, CMT Orange Tools,
Delta, DeWalt, Hitachi Power Tools, Freud, Makita, Milwaukee, General International, JessEm Tool Company, Stabila Levels, Stanley Bostitch,
Steel City, Kreg, Samona, Paslode, King Industrial, Rockwell and more.
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